General Guidance

San Francisco is reopening in phases to keep our City safe and healthy. The website serves as a hub of information including guidance, resources, and updates on how San Francisco is reopening. Click here for more information. This page includes new information about how street space, sidewalks, and parking lanes can be used for business operations.

Ideas for Business Owners

  • Repurpose doors and windows as service counters, to minimize indoor use
  • Holistically plan the user experience from the sidewalks into your stores (from looking at a menu – ordering – waiting – picking up food or merchandise) to ensure the paths of travel are clearly demarcated and provide sufficient spacing at each decision point
  • Hands free experience – minimize contact with high-touch services (hands free sanitizer dispenser, hands free door entries, etc.)
  • Real time information – inform patrons to wait in cars or away from premises, until notified by text message that their purchase or table is ready
  • Rethink experiences – if possible, convert your businesses to a different model to encourage safe distancing – drive-in movies, drive-in concerts, dining pods, reserve a picnic spot, etc.


SF Reopening Information (City of San Francisco)
Operating an Essential Business during COVID19 (City of San Francisco)
Curbside Pick Up Guidance (City of San Francisco)
COVID-19 Industry Guidance Dine in Restaurants (CA)
Spatial Strategies for Restaurants in Response to COVID- 19 (MASS Design)
Reopening Guidance – National Restaurant Association
The Gastro Safe Zone
The Play it Safe Kit … Because Following The Rules Can Still Be Fun